John Long
Senior IT Director - North America @Forged Solutions Group
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WORK HISTORY
Senior IT Director - North America @Forged Solutions Group
Nashville, TN, US
Lead IT teams and systems throughout North American sites- Work directly w/C-level team to ensure Tenant/site security- Developing CMMC L2 Compliance program for NIST/ISO/CMMC requirements- Implement Help Desk processes utilizing SNoW (Service Now)- Manage MSP relationship developing Azure-based Cloud presence- Over see infrastructure s/w and h/w upgrades including telco, video, networking, printing, and workstations
EDUCATION
University of Phoenix
BSIT, IT Management
ABOUT JOHN LONG
As an IT Professional with over 25 years of leadership, field services, project management and customer service experience, I am enthusiastic about pursuing new challenges and feel confident of the results I can bring to your organization. My technology skills have been enhanced by the various industries I have worked in including healthcare, entertainment, manufacturing, legal and education.Specialties: NAS/SAN, hardware, software, database design, project management, customer satisfaction, vendor contracts, process improvement, and technology implementation, Desktop/RAID/Hardware Field Support.
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