John Lock
Assistant Director, IT Support Services @The Franklin Institute
Plymouth Meeting, PA, US
EMAILS
j••••@fi.edu
MOBILE NUMBERS
+13•••••••79
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WORK HISTORY
Present
Assistant Director, IT Support Services @The Franklin Institute
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EDUCATION
2005 — 2006
The Cittone Institute
Diploma of Completion, Network Systems Administrator Program
2006 — 2008
DeVry University
Associate in Applied Science, Network Systems Administration
2008 — 2010
Penn State University
Bachelor of Science, Information Science and Technology
SKILLS
DnsGroup PolicyVmwareSoftware ImplementationDocumentationNetwork SecurityWindows 7TelecommunicationsWirelessFtpNetwork AdministrationSoftware InstallationHelp Desk SupportNovellActive DirectorySymantec BackupWindows ServerHardwareCiscoServersSymantec Endpoint ProtectionWindows Xp ProMicrosoft OfficeMicrosoft ExchangeTechnical SupportTcp/IpDesktop SupportHyper-VDhcpLaptopsWindows Server 2008 R2WindowsTroubleshootingSystem Administration
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