John Leonard
Director of IT Asset Management at Travelers
- Role
- Director of IT Asset Management at Travelers
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About John Leonard
In my 10+ years of work in the IT Asset Management field, I have created a track record…
Experience
Director of IT Asset Management
Apr 2023 — Present · Hartford, CT, US
Led the implementation and ongoing administration of ServiceNow SAM Pro to automate software asset discovery, license reconciliation, and compliance tracking-Analyzed and reported on software usage data to identify opportunities for cost reduction-Worked closely with the procurement team to ensure accurate vendor contract management, including license renewals, audits, and true-up activities-Ensured compliance with licensing agreements by conducting regular audits and optimizing software entitlements-Collaborated with cross-functional teams (IT, Finance, Legal) to align software asset management processes with organizational goals-Developed and maintained detailed reports and dashboards within ServiceNow to provide visibility into software usage and license consumption-Supported the implementation of ServiceNow Discovery and CMDB integration to improve asset visibility and accuracy-Trained and mentored junior SAM staff, providing knowledge transfer on SAM best practices and ServiceNow configurations.
Education
Assumption University
B.A.
1995 — 1999
Cambridge College
Master's Degree
2010 — 2014
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