John L.
Fraud and Underwriting Manager @Plata Embedded Finance Group
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WORK HISTORY
Fraud and Underwriting Manager @Plata Embedded Finance Group
Working closely with the Head of Originations, I head up our Fraud and Underwriting function, directly managing nine employees. Working closely with our credit team to manage fraud rules closely, ensuring fraud prevention and detection is at the heart of all we do. I take authorship of:* Writing our MLRO report * Writing our fraud and Financial Crime Policy * Collating data for our Financial Crime Report* Chairing weekly Fraud meetings with our COO and quarterly Financial Crime meetings with our Director and Heads of Legal and Compliance I have helped build up a close network of fraud investigators across multiple lenders within and just outside our lending space. I am a member of the committee that contributes to Quarterly CIFAS working parties. I lead on post payout fraud investigation, and regularly work with third parties to bolster our fraud knowledge and tools, including with a leading private investigative firm and law enforcement. With my previous compliance experience I work closely with Legal and Compliance to ensure we are proactive in not just meeting but exceeding regulatory obligations. I assist with Recruitment and Training across the operation, and write and undertake regular coaching and training that includes not just my team but others within Operations. Separate to my everyday role, I also host our quarterly quiz meeting and co-host our annual awards at each Christmas party.
EDUCATION
University of Leeds
Bachelor of Arts (B.A.), Politics and Parliamentary Studies
ABOUT JOHN L.
Years of experience within Consumer Credit and Insurance - Specialist in Fraud, Financial Crime and Compliance. Extremely personable, creative writer, confident public speaker and communicator.Collaborator, negotiator and loyal. Proven track record at building and maintaining relationships. Salesman of the year 2011, Employee of the year winner - Reassured 2012Employee of the year winner Bamboo 2016Nominated Employee of the year Bamboo 2018, 2023,2024Member of Credit Strategy index 50•••20/2021Specialisms include:* Fraud Investigation * Fraud Detection and prevention* AML and MLRO regulation * Producing Policies and Procedures * Training and Coaching * Team Management* CIFAS * FOS* Complaint Handling * Complaints regarding Financial Ombudsman Service* Vulnerable Customers* Forbearance and treatment of customers in arrears * Compliance Monitoring Plans* Knowledge of CONC 5, CONC 7 and DISP
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