John Kusak
Senior Vice President Client Services at IBEX | Global
- Role
- Senior Vice President Client Services at ibex
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Senior Vice President Client Services
Jan 2020 — Present
Education
Fairfield University
BS, Political Science
1999 — 2003
Skills
- Workforce Management
- Change Management
- Contact Centers
- Program Management
- Management
- Service Delivery
- Team Management
- Cross-Functional Team Leadership
- Outsourcing
- Customer Experience
- Bpo
- Customer Satisfaction
- Call Centers
- Business Process Improvement
- Vendor Management
- Process Improvement
- Performance Management
- Crm
- Operations Management
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