John Kroehle

HTTS Customer Support Engineer (Retired)

Role
Customer Support Engineer Htts at Cisco
Location
Cleveland, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Support Engineer Htts

    Cisco

    Dec 2014 — Present · Raleigh-Durham, NC, US

    Cisco HTTS-US-SP-CELL as a Customer Support Engineer Customer Support Engineer providing advanced support to nationwide Cable CompaniesPlatforms Supported Support NCS CRS 7600sTechnologies Supported Diagnose & Repair/RMA Hardware IP & IPv6, Protocols Multicast, IGMP, PIM, MSDP, ASM, SSM, BiDir MPLS, LDP, TE BGP, L2VPN, ISIS, L3VPN,MVPN, OSPF, & EIGRPPersonal Skills Ability to work independently Ability to analyze, diagnose, & repair large SP networks. 12 years of Service Provider experience Ability to Multi-task effectively Strong Team Skills

Skills

  • Frame Relay
  • Ethernet
  • Ospf
  • Mpls
  • Ip
  • Switches
  • Wireless
  • Network Operations
  • Cisco
  • Bgp
  • Cisco Technologies
  • Computer Network Operations
  • Integration
  • Network Security
  • Routers
  • Troubleshooting
  • Ipsec
  • Ipv6
  • Wan
  • Network Architecture
  • Routing
  • Network Design
  • Telecommunications
  • Juniper
  • Umts
  • Voip
  • Network Engineering
  • Wireless Networking
  • Cisco Ios
  • Tcp/Ip
  • Network Administration
  • Ccnp
  • Networking
  • Gsm
  • Atm Networks
  • Lan-Wan
  • Vlan
  • Vpn
  • Sip
  • Qos

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John Kroehle — Customer Support Engineer Htts at Cisco in Cleveland, OH, US | Unifers