John Knight
Assistant Store Manager @Age UK
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WORK HISTORY
Assistant Store Manager @Age UK
Cleckheaton, GB
Joint accountability for shop KPIs including sales & profitability, delivering the highest net profit of all shops in the region in FY 20••••24Financial record keeping, banking accountability and P&L optimisationEnsuring all compliance, H&S and trading standards criteria are in place and achievedResponsibility for volunteer recruitment, building a team of 16Responsibility for training, development and volunteer safeguardingStaff and volunteer resource planning and rotasCustomer facing duties including customer service and service user support
EDUCATION
University of York
BA hons, Language & Linguistic Science
SKILLS
ABOUT JOHN KNIGHT
I’m an experienced, professional administrator with strong commercial and project management experience. My significant retail background includes customer insight, new product development, buying and activity planning. After taking a break from my retail career to care for a parent with dementia, I chose to use my skills to support community and charitable causes close to my heart.Intuitive, with excellent organisational abilities, I have a proven track record of delivery and motivating peers and teams to achieve results. Solid understanding of customer needs, demonstrated through my comprehensive and varied career history to date. I am now looking for a new opportunity to utilise my skills and experiences in a mutually rewarding role- 25 years management experience- Extensive customer facing experience- Track record of developing others including volunteers- Highly outcome focussed- Tactical and strategic planner
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