John Kinzer

| Senior Director, Marketing & Ops AI Strategy | TIAA-Nuveen | Building enterprise financial services AI programs & playbooks | Marketing MS, Northwestern Medill (c) | Data Science AI, NC State (ip)

Role
Senior Director at TIAA
Location
Charlotte, NC, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About John Kinzer

Purpose-driven marketing operations strategist building enterprise-wide AI-empowered solutions and teams for Fortune 100 Marketing organizations. Visionary leader and strategist optimizing AI into tech, people, & processes to drive efficiency & performance. 10 years proven successes driving record-setting growth in commercial & non-profit sectors. MS, Integrated Marketing & Communications from Northwestern, Medill.

Experience

  1. Senior Director

    TIAA

    May 2024 — Present · Charlotte, NC, US

    Built first AI-enhanced marketing operations function achieving 30x efficiency, 84% time savings.Designed strategy and implementation of E2E Marketing AI agentic build vs. buy solutions process, from ideation to business case dev to implementation & adoption, driving 20% quicker onboarding.Translate business needs to actionable AI solutions by collaborating with AI teams, developers, and executives, ensuring best practice adoption & enablement for ROI analysis.

Education

  • North Carolina State University

    Advanced Certificate, Data Science & AI

  • Northwestern University

    Master of Science - MS (Medill), Integrated Marketing & Communications

  • Boston College

    Bachelor of Arts and Science, History, Marketing

Skills

  • Publicity
  • Social Networking
  • Social Media Marketing
  • Powerpoint
  • Microsoft Excel
  • Microsoft Office
  • Sales
  • Recruiting
  • Social Media
  • Editorial Process
  • Advertising
  • Public Relations
  • Digital Media
  • Salesforce.com
  • Staffing Services
  • Customer Service
  • Blogging
  • Technical Writing
  • College Recruiting
  • Web Content Writing
  • Client Development
  • Event Planning
  • Marketing
  • Database Marketing
  • Public Speaking
  • Client Relations
  • Leadership
  • Digital Marketing
  • Facebook

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John Kinzer — Senior Director at TIAA in Charlotte, NC, US | Unifers