John Key

John Key

System Administrator 2 @Sierra Nevada Corporation

Washington, DC, US
EMAILS
j•••@netdes.com
MOBILE NUMBERS
+17•••••••80

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WORK HISTORY

Mar 2026 — Present

System Administrator 2 @Sierra Nevada Corporation

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Denver, CO, US

As a Systems Administrator II focused on cybersecurity compliance and audit at Sierra Nevada Corporation, I ensure systems meet strict federal and industry security standards such as NIST and RMF. I maintain, monitor, and harden systems by applying security controls, patches, and configuration baselines. A core part of my role is supporting audits by gathering evidence, validating controls, and documenting compliance posture. I work closely with engineers, IT, and security teams to identify risks and remediate vulnerabilities before they become issues. Day to day, I balance technical system administration with compliance oversight, acting as the bridge between secure operations and regulatory requirements.

EDUCATION

2016 — 2017

H.O.P.E

A+ Certification, MTA Security Fundementals , Information Technology

SKILLS

ManagementTeam BuildingActive DirectorySystem Center Configuration Manager (Sccm)Bmc Remedy Ticketing SystemCloud ComputingStrategic PlanningOffice 365Work Very Well with OthersPrinter SupportMicrosoft ExcelMicrosoft OfficeMicrosoft WordTeam LeadershipMicrosoft PowerpointPublic SpeakingPersuasive SpeakerProject ManagementTeamworkTime ManagementCustomer ServiceTrainingWindowsMarketingHtmlResearch

ABOUT JOHN KEY

Hello I am John Key an IT Professional. I pride myself on my ability to deliver world class customer service. I graduated from the premier IT Training Program known as the H.O.P.E. Project. The HOPE Project is the number one IT training program in the DC, metropolitan area with more than 400 graduates working on major government contracts all over DC, metropolitan area.Since being involved with the HOPE Project, I’ve gotten my Comptia A+ certification, received extensive training on the 6 step troubleshooting model of the operating system and also learned pivotal skills regarding different PC hardware components and peripherals. Not only have I had world-class IT Knowledge, I also have been able to obtain my customer service certification through Achieve Global, which is the number one soft skills training platforms available, that has prepared me with the soft skills needed to be successful in the IT environment.As a Help desk support specialist at R.Emmanuel Bell Consulting & Training Center, I have gained experience with providing technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products. My role requires me to be an extremely efficient communicator with the ability to translate my technical knowledge into actionable direction. I excel not only by providing word class customer service but also at diagnosing and resolving problems related to operating systems, and minor to mid-level hardware & network infrastructure functionality issues. I enjoy the ability to learn new things and expand my versatility as a IT professional. I am currently concentrating my efforts into learning more about the fundamentals of PC security. I strongly believe pursuing PC Security would give me the opportunity to showcase my accumulated skills and become a more well-rounded IT professional.

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