John Joyce

Director Solutions Development @ArcBest

Fort Smith, AR, US
EMAILS
j•••••@arcb.com
MOBILE NUMBERS
+18•••••••64

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WORK HISTORY

Oct 2022 — Present

Director Solutions Development @ArcBest

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Fort Smith, AR, US

Leading a team of managers who develop and design complex supply chain solutions for our customers.

EDUCATION

2018 — 2020

Harding University

Master of Business Administration - MBA, Buisness Adminsistration and Ethics

1990 — 1996

University of Texas at El Paso

BBA, Productions operations management

SKILLS

PricingWarehouse Management SystemsTruckingTruckloadOceanContainer3plTruckload ShippingLogistics ManagementContract NegotiationNegotiationFreightShippingInternational LogisticsTransportation ManagementReverse LogisticsDistribution Center OperationsMercury GateInventory ManagementTransportationInventory ControlSupply ChainFleet ManagementFreight ForwardingFlatbedLogisticsCustomer SatisfactionNew Business DevelopmentSales OperationsAccount ManagementLtlCustomer ServiceSales ManagementDispatchingSupply Chain OptimizationWarehousingLtl ShippingOperations ManagementTeam BuildingManagement

ABOUT JOHN JOYCE

With over 25 years in the transportation industry, I currently lead a specialized group of logistics professionals who design, implement and oversee supply chain solutions for our customers. With strong customer obsession, Me and my team prioritize process improvement, building more efficient supply chains with reliable capacity, increase visibility, reduce costs and provide dedicated support from pickup to delivery.Throughout my career I have taken a problem-solving approach and creative mindset for designing supply chains and have contributed significantly to operational standardization of processes. I search for opportunities to enhance technology in our managed offerings and have since integrated EDI and API capabilities — helping streamline communications across teams, connecting customers faster and providing a more secure experience.I have taken a results based approach throughout my career empowering my team to deliver innovative solutions.

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