John Jauquet

About John Jauquet

I\'ve spent 14 years turning complex technology into measurable business outcomes. First by helping build a company, then by running one, and now by driving enterprise customer success at Fortune 500 scale.My career started at a startup where I helped grow the business from 10 to 35 people, earning an acquisition by Rockwell Automation. Post-acquisition, I took over the P&L: returned the business to profitability in year one and drove 40% revenue growth over two years leading a team of 40.I then moved into enterprise customer success, where I negotiated a 5-year, 8-figure strategic partnership with a global food and beverage manufacturer and grew an automotive OEM\'s software commitment 8x over 15 months, both through customer value realization. At IBM, I\'ve led 40+ production deployments of AI, GenAI, and hybrid cloud platforms across life sciences, public sector, and commercial accounts, exceeding expansion targets for three consecutive years.What I do well: translate technology into business value that executives and operators can see and measure. Build trust through preparation, follow-through, and accountability. Navigate complex organizations (internally and on the customer side) to get deals done and keep them growing.I\'m always open to conversations about customer success leadership, enterprise SaaS, and where AI adoption is heading.

Experience

1. Senior Account Executive, Genai & Hybrid Cloud

   IBM

   Jan 2025 — Present · Milwaukee, WI, US

   Leading technology strategy and business development across Wisconsin\'s largest public sector accounts, focused on helping organizations adopt AI, GenAI, and hybrid cloud solutions that align with their mission priorities.Built trusted executive relationships with 15+ C-level leaders across the territory\'s most strategic accounts, deepening partnerships and expanding the scope of how we collaborate to solve their most important challenges. Grew qualified pipeline 5x by focusing on genuine customer needs rather than product-led selling — understanding their roadmaps, identifying where technology creates measurable value, and bringing the right IBM capabilities to the table at the right time.

Education

• University of Wisconsin-Madison

  Bachelor's, Mechanical Engineering

  2005 — 2009

Skills

• Engineering
• Matlab
• Fmea
• Pro Engineer
• Autocad
• Finite Element Analysis
• Solidworks
• Root Cause Analysis
• Mechanical Engineering
• Unigraphics
• Product Design
• Lean Manufacturing
• Ansys