John Jacoby
IT Operations Mgr @WellSpan Health
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WORK HISTORY
IT Operations Mgr @WellSpan Health
US
Experienced IT service management professional with a proven track record of successfully leading teams to achieve stability and reliability. Strong emphasis on delivering exceptional customer service and fostering collaborative team environments for operational efficiency, standardization, and measurable outcomes. Known for reliability and adaptability, consistently delivering impactful results. Skilled in health and status monitoring, major incident management, operational management, project management, problem management, and mergers. Continuously strives to bring value to IT customers and exceed their expectations. Enjoys working with customers, fostering collaborative team environments, and providing leadership in a service-oriented organization. Demonstrates exceptional skills in IT infrastructure operations, problem-solving, decision-making, and team engagement.
SKILLS
ABOUT JOHN JACOBY
With a career spanning over three decades at WellSpan Health, my role as IT Operations…
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