John Egan
Head of Loan Product Management & Development - Citadel Federal Credit Union
- Role
- Head of Loan Product Management & Development at Citadel Credit Union
- Location
- Wayne, PA, US
- LinkedIn followers
- 500 followers
About John Egan
Customer focused leader with over 20 years of experience in financial services. Strong…
Experience
Head of Loan Product Management & Development
Aug 2018 — Present · Exton, PA, US
Oversee all facets of product development on portfolio of $5.8Bil in total assets for credit cards, mortgage, auto & personal loans Work with various departments on cross-team collaboration, creative problem-solving skills, analytical thinking, and success initiatives that drive growth and retention in our loan productsSuccessfully launched the Citadel’s first Business credit card product Enhanced consumer credit card product suite that resulted in 12% year-over-year growth in annual purchases Provide hands-on guidance with marketing channels for all Consumer Lending Products; this includes digital, direct mail, email, inbound cross-sell on servicing calls, & outbound telemarketing
Skills
- Insurance
- Finance
- Credit Analysis
- Portfolio Management
- Internal Audit
- Business Process Improvement
- Sports Coaching
- Accounting
- Process Improvement
- Banking
- Risk Management
- Strategic Planning
- Relationship Management
- Basketball Coaching
- Marketing
- Account Management
- Financial Services
- Business Intelligence
- Management
- Financial Analysis
- Leadership
- Analytics
- Financial Modeling
- Business Analysis
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