John Holt
Customer Education Specialist @Attio
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WORK HISTORY
Customer Education Specialist @Attio
Own the educational content strategy for AttioCreate and maintain the written and video content across our platformDrive activation, success and retention for our customers across the lifecycle with content
EDUCATION
SAE Institute Oxford
Music Production 101, Audio
University of Hertfordshire
Audio Recording and Production, Audio Engineering
SKILLS
ABOUT JOHN HOLT
Hey I\'m a Technical Support and Content professional with over 7 years experience across many different industries. Empathy is woven in to everything I do to make sure that my response, article or message really connects with the recipient/reader. My experience includes technical support over email, live chat and phones using Zendesk.I\'ve also been using Zendesk Guide to write Help Center content for 5 years, and I\'ve had the privilege of working with some extremely talented folks in this respect, from whom I\'ve learned a lot!I\'m also a video and audio producer through formal training (BSc Audio Engineering degree) and experience (built a YouTube tutorial channel from 0 to over 5m views and 69k subs).I\'m hugely passionate about psychology, philosophy and wellbeing. You\'ll almost always find me listening to a podcast or audiobook of some kind. Cal Newport and Ryan Holiday would be standout favourite authors of mine.
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