John Hawkes

Building Manager @ISN

Oceanside, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

Building Manager @ISN

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Camp Pendleton Mainside, CA, US

Manage day-to-day facility operations across multiple housing units, ensuring all systems, maintenance activities, and support services stay on schedule and meet regulatory and quality standards.• Partner with Marine and Navy leadership to resolve operational issues, maintain service levels, and ensure high customer (resident) satisfaction.• Maintain inventory, track work orders, and monitor performance metrics using DoD systems (eMH, QRSmax) to ensure compliance with location goals.• Lead continuous process improvements, update SOPs, and support long-range facilities planning.• Coordinate cross-functional teams to complete HVAC, electrical, and infrastructure projects on time and within budget.• Demonstrated ability to investigate problems, analyze root causes, and execute solutions that reduce downtime and improve service quality.

EDUCATION

2012 — 2012

UC San Diego

Certificated, Paralegal

N/A

National University

Doctor of Public Administration, Business / Government

2006 — 2011

Community College of the Air Force

Associates, Criminology

2014 — 2016

National University

Master of Science (M.S.), Forensic Science (Specialization in Investigation)

2009 — 2014

American Military University

Bachelor of Arts (B.A.), Criminal Justice

2015 — 2017

National University

Master of Science (M.S.), Homeland Security and Emergency Management

ABOUT JOHN HAWKES

John is an accomplished professional with experience in facilities management, operations, and project leadership. As a Facilities Systems Manager at Illumina, John played a pivotal role in streamlining facility operations, implementing new procedures, and managing complex projects totaling over $50 million. The expertise gained in SAP, EAM, Fiori, and MRP contributed to the efficient tracking of equipment and maintenance records. In the role as a Senior Supervisor at MetaSource, John managed operations across multiple sites, overseeing a team of 100+ staff and projects generating over $18 million in annual revenue. Demonstrating strong analytical skills by providing monthly financial analysis, reporting, and implementing data visualization techniques for informed decision-making. As a Production Manager at Anacomp, John successfully managed a team of 40+ employees, achieving annual company revenue of just under $6 million. The strategic approach included implementing incentive programs, designing, and managing the company\'s warehouse system. In previous roles, as Operations Manager at Gemmell Energy and Records/Facility Manager at the Law Offices of McKenna Long and Aldridge, John consistently demonstrated leadership and strategic thinking. The achievements include increasing leads by 150% within the first three months and overseeing compliance with state and federal records management regulations. With a diverse background that extends to military service in the US Air Force, these accomplishments include directing the Commander Support for a squadron of 350 individuals, leading emergency response efforts, and receiving recognition such as the Meritorious Unit of The Year and Phoenix Raven Team of the Year awards. John\'s proficiency extends to solving problems, hiring, training, gathering data, and using analytics through various software applications, including Microsoft Suite, SAP, Asana, ServiceNow, Confluence, NetSuite, Tableau, Workday, and data warehouse tools such as Microsoft SQL Server, SAP, and SC Logic, including advanced skills in SSAS, SSIS, and IBM SPSS that showcase technical prowess. Overall, this shows John is a highly skilled and accomplished professional with a proven track record of success in various leadership roles. Through these experiences, John has learned to be adaptable to various situations and make the needed changes to achieve the scheduled goals on time.

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