John Harmon
Director of Service Delivery at Lyte Fiber
- Role
- Director Service Delivery at Lyte Fiber, LLC
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About John Harmon
Experienced telecom leader responsible for end to end ownership of the customer experience from order entry to acceptance. In this role, I have the privilege of building the teams, processes, and business rules that allow Lyte Fiber to emerge as the internet provider of choice in Texas and surrounding markets. My team of superstars will deliver exceptional experiences to customers through scheduling, installation, and repair of their industry-leading FTTH services.
Experience
Director Service Delivery
Oct 2024 — Present · Houston, TX, US
Skills
- Telephony
- Cable Television
- Fiber Optics
- Training & Development
- Docsis
- Customer Experience
- Vod
- Voip
- Troubleshooting
- Project Management
- Ethernet
- Telecommunications
- Wireless Technologies
- Ip
- Supervisory Skills
- Cabling
- Broadband
- Customer Satisfaction
- Wireless
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