John Hanratty

Role
Business Development Specialist, Complete Delivery Solution at Care Services, Llc
Location
Raleigh-Durham-Chapel Hill, NC, US
LinkedIn followers
500 followers

About John Hanratty

Results-driven Account Management and Customer Success Leader dedicated to accelerating…

Experience

  1. Business Development Specialist, Complete Delivery Solution

    Care Services, Llc

    Dec 2020 — Present

    Complete Delivery Solution liaison for strategic accounts, developing trusted advisor relationships with customer key stakeholders and executive sponsors to fully understand customer\'s business strategy, technical environment, and measurements for success -Oversee development and execution of Long Term Care Pharmacy Programs - Backup/Stat Deliveries, Dynamic/Scheduled Routed Work, & Nationwide Airport Pickups -Provide ongoing education to ourcustomers on the benefits of Care Services TracRx Portal to streamline everyday workflow -Communicate daily with Care Services Internal/External Stakeholders on Root Cause Corrective Action -Coordinate with IT new enhancements boosting performance and expanding capabilities of both TracRx/CDS 2.0 Platforms; leading to better customer and user experience -Direct Research Analyst Team in creating upsell opportunities through facility additions and continuous vendor network development -Implementation Lead on both new and existing customer setup -Report monthly Customer Abrasion & Vendor Performance metrics to Senior Leadership Team

Education

  • Michigan State University

    Bachelor of Science - BS , Packaging

Skills

  • Territory Planning
  • Flexo
  • Deal Closure
  • Customer Service
  • Retail Packaging
  • Inventory Management
  • Direct Sales
  • Selling
  • Packaging Design
  • Folding Cartons
  • Pricing
  • B2b
  • Sales
  • Closing Deals
  • Sales Management
  • Toastmasters
  • Packaging
  • Customer Relationship Management (Crm)
  • Group Presentations
  • Corrugated
  • Sales Operations
  • Purchasing
  • New Business Development
  • Cold Calling
  • Product Marketing
  • Social Media
  • Competitive Analysis
  • Sales Process
  • Food Packaging
  • Crm
  • Customer Relations
  • Manufacturing
  • Packaging Engineering
  • Key Account Development
  • Product Development
  • Inside Sales
  • Account Management
  • Customer Retention
  • Lead Generation
  • Business Development

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John Hanratty — Business Development Specialist, Complete Delivery Solution at Care Services, Llc in Raleigh-Durham-Chapel Hill, NC, US | Unifers