John Hamlette

About John Hamlette

Accomplished Information Technology Service Delivery Executive with over 25 years of experience managing extremely large Network Operations and Cyber Security Centers (NOSC) and Cyber Operations. Highly successful in Cyber Security Operations, Network and System Delivery Operations, and Program Management, demonstrated while serving in operational leadership roles of increasing responsibility as a contractor on HP’s Navy Marine Corps Intranet (NMCI) contract (largest network operations in the world) and as senior US Army Signal Officer. Highly skilled with over twenty five years’ experience in the design, installation, and service delivery operations for leading-edge networks. Education• BS, Computer Science, North Carolina Agricultural and Technical State University, 1986.• Graduate, US Army Computer Science School (1994) and US Army Command and General Staff College (2003).• Project Manager Training, Feb 2015• Currently attending Senior Service Education (US Army War College)Skills and Strengths• Cyber Operations • NOSC Operations• Systems/Network Operations • Leadership • Problem solving • Astute team-building skills• Excellent interpersonal skills • Comfortable and effective briefer• Top Secret Clearance • Security Plus Certification• Exceptional trainer, planner, and organizer. In-depth and hands-on experience in IT operational service delivery with different types of networks: DISA Joint Service Provider(JSP) at the Pentagon, United States Navy and Marine Corps Intranet, US Army and NATO Central Command (CentCom), Southwest Asia Black Core Network, Defense Logistics Agency (DLA), US Army Training and Doctrine Command (TRADOC), US Joint Forces Command (USJFCOM), US Coast Guard, and Armed Forces Staff College.

Experience

1. Senior Director Network Operations

   Peraton

   Jun 2024 — Present · Springfield, VA, US

   Serves as the Program Director for a $100 Million-dollar contract awarded to Peraton. Lead an operations staff of 75 technicians, and engineers responsible for providing information, services, and technology solutions that enable United States Customs and Border Protection (CBP), to prevent the entry of terrorists or terrorist weapons into the United States (US), facilitate legitimate trade and travel, and secure the U.S. borders. Team provides DHS and CBP with a 24 hour a day, seven days a week, 365 days a year (24x7x365) secure, stable, and high-performance information technology infrastructure, scientific solutions, and forensic services. Other responsibilities include ownership of day-to-day operational service performance (service delivery), including Service Approved Quality Levels (AQL’s), event and incident management, and the management of the service delivered to our customer. Responsible for working with CBP senior leaders to shape the agencies IT operations and security program initiatives to respond to critical IT security issues efficiently and effectively.

Education

• North Carolina Agricultural and Technical State University

  Bachelor of Science (BS), Computer Science

  1981 — 1986

• Hampton High School

  High School Diploma

  2016 — 2020

Skills

• Itil
• Dod
• Management
• Process Improvement
• Security
• Security Clearance
• Leadership
• Integration
• Program Management
• Information Assurance