John Hakes

About John Hakes

Hello, I am John Hakes, a results-driven professional with extensive experience guiding business strategies and projects for sale, installation, and repair/maintenance of large and small capacity chillers, towers, pumping systems, rooftop units, along with unitary systems. I have a proven history of achievement selling and servicing commercial/industrial HVAC and mechanical systems to generate annual revenues in excess of $1M. I am highly skilled in preparing presentations to update senior management on the project\'s progress, in addition to tracking and communicating project risks and improvement opportunities. I’m a dedicated team player with a collaborative leadership style, fostering long- term partnerships with a variety of teams, clients, management and stakeholders. I am highly dependable and resilient to work under pressure and in fast-paced environments to exceed assigned goals. I will add strong value to your organization by bringing: Methodical approach planning daily workflows and prioritizing the allocation of tasks and resources. Commended for spearheading prospective initiatives for new business development, streamlining the onboarding of new clients, and identifying strategies for improving retention. Proficient in combining strategic vision with astute business acumen preparing periodic budget projections allowing the formulation of effective strategies. Adept at providing robust business solutions that stimulate business growth as well as maintaining client relations with responsibility for addressing and resolving issues to ensure excellent customer experience and satisfaction. Interpersonal dexterity promoting trusted relationships with clients, stakeholders, and management to implement best practices, sharing industry insight, and safeguarding regulatory compliance. My area of expertise includes: Strategic Management & Planning, Work Scheduling & Prioritization, System Sales & Installations, Repair, Maintenance & Troubleshooting, HVAC & Mechanical Systems, Contract Negotiation & Implementation, Customer Relationship Management, Stakeholder Engagement & Collaboration, Communication & Interpersonal Skills, Logical Reasoning & Problem Resolution, Team Leadership & Development, Training, Coaching & Mentorship, Operations / Project Management, Business Development, Engineering Practices, Customer Service, Continuous Process Improvement, Budget / Cost Control, Executive Presentation, HSE Regulatory Compliance.

Experience

1. Truck Base Service Manager, Chiller Team

   Johnson Controls

   Jan 2022 — Present · Raleigh, NC