John H.

About John H.

I don’t just work in Salesforce, I build systems that drive real business results.With 10+ years of experience across multiple organizations, I specialize in transforming underutilized, messy CRM environments into clean, scalable, high-performing systems that teams actually rely on.As a Salesforce Consultant and Founder of Holloway Tech Consulting LLC, I help companies:• Automate manual processes and eliminate inefficiencies • Clean and structure their data for better decision-making • Build scalable architectures that support growth • Optimize CPQ, sales processes, and reporting • Integrate Salesforce with key business tools I’ve worked across fast-paced, high-demand environments where performance, accuracy, and speed matter — and I bring that same standard to every project I take on.My approach is simple:Understand the business → Identify the gaps → Build solutions that actually get used.If your Salesforce org feels disorganized, slow, or underutilized — I fix that.Currently open to consulting, contract, and project-based work.Let’s connect.

Experience

1. Sr Salesforce Administrator

   Elizabeth Dole Foundation

   Apr 2025 — Present · Washington, DC, US

   Maintain the Foundation\'s Salesforce CRM for donor data collection and storage- Collaborate closely with development leads to design forms for receiving, processing, or tracking data; process data including receipt, entry, verification, or filing of information- Promote and support a data-focused organizational culture, organize trainings, and support others in the daily use of data systems while ensuring adherence to legal, ethical, and Foundation standards- Manage data extraction and reporting processes, including the generation of data queries based on validation checks identified during data entry to resolve identified problems- Confer with the Foundation\'s department end users to define or implement system requirements such as data release formats, delivery schedules, and testing protocols- Help design a new campaign structure that focuses on donor impact and retention- Design workflows and automations that will help increase efficiency and reduce human error- Design comprehensive dashboards, campaigns, and reports for monthly and quarterly earnings meetings- Troubleshoot all development-related Salesforce issues, including but not limited to the integration of data from the EDF website- Manage and develop the newly created Board of Directors App within Salesforce, which seeks to collect and analyze all Board member activities, gifts, and engagements- Document all development-related system configurations, processes, and best practices for future reference- Perform other duties as assigned.

Education

• Strayer University

  Bachelor’s Degree, Information Technology with a concentration in Database Technology

  2016 — 2018

• Northern Virginia Community College

  Associate’s Degree, General Studies

  2013 — 2015

• Colonial Forge High School

  High school diploma, High school diploma

  2006 — 2010