John Gruning

Experience

1. Assistant Vice President Digital Technology

   Reliance Matrix

   Jun 2020 — Present · Philadelphia, PA, US

   Responsible for Reliance Standard\'s digital road-map and ensuring customer experience is paramount as significant changes in technology and systems are underway. Responsible for working with Business and IT partners to build a world class Employer, Employee and Broker experience. Also, is a change agent and partner to develop a customer facing digital strategy with our Business, Enterprise Architecture and IT partners. Key responsibilities include: developing a customer facing digital strategy and road map, identify and implement business process efficiency opportunities for operations and promote the business strategy through the digital and IT road-maps. Working closely with business unit leaders throughout the organization to understand their business needs, translate them into technical solutions, implement those plans that will benefit all our customers and enhance our organizational performance.

Education

• St. Thomas Aquinas College

  BA, Sociology

  1988 — 1993

• Montclair State University

  Masters of Science, Counseling Psychology

  1993 — 1995