John Greenwood

Sr Customer Success Manager, Strategic Accounts @Placer.ai

Chicago, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Sr Customer Success Manager, Strategic Accounts @Placer.ai

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Manage 20+ high-profile strategic retail accounts driving over $2.0M in Annual Recurring Revenue (ARR) with exceptional renewal and expansion rates. Lead strategic business reviews across real estate, marketing, operations, and corporate strategy collaborating closely with VP+ level to achieve business goals.Host C-suite executive meetings, fostering strategic discussions and strengthening business relationships with large, publicly-traded retail companies across multiple industries.

EDUCATION

2007 — 2009

The University of Kansas

Masters

2004 — 2007

University of North Dakota

Bachelors

SKILLS

StrategyMarket ResearchForecastingEconomic DevelopmentCommunity DevelopmentAnalysisUrban PlanningStrategic PlanningResearchAnalyticsQualitative ResearchReal Estate ResearchZoningMarket StudiesArcgisArcgis Business AnalystArcgis OnlineGisReal Estate DevelopmentData AnalysisCross-Functional Team LeadershipCannibalizationLocal Economic DevelopmentRegressionGrantsMicrosoft OfficeReal EstateGovernmentSustainabilityMarket AnalysisProcess ImprovementCommunicationExecutive PresentationsMonitoring Performance

ABOUT JOHN GREENWOOD

Market strategy and research expert with 15+ years of experience guiding corporate…

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John Greenwood — Sr Customer Success Manager, Strategic Accounts at Placer.ai in Chicago, IL, US | Unifers