John Gasser
Driving engagement for the world’s leading communications companies
- Role
- Principal, Client Success at Pegasystems
- Location
- Woodstock, GA, US
- LinkedIn followers
- 500 followers
About John Gasser
As a Client Success Principal at Pegasystems, I leverage my leadership skills and…
Experience
Principal, Client Success
Apr 2019 — Present
In my role as a Client Success Principal at Pegasystems, I\'ve been responsible for guiding our clients in their journey with Pega products. Over the past 5 years, my focus has been on understanding client needs, managing relationships, and ensuring that our solutions align with their business objectives. My role has involved strategic oversight and a commitment to delivering value to our clients.
Education
University of Maryland
Bachelor of Science (B.S.), Finance, General
1984 — 1988
Skills
- Team Leadership
- Business Process Improvement
- Collections
- Credit Risk
- Sales Operations
- Customer Retention
- Analytics
- Call Centers
- Business Development
- Account Management
- Business Analysis
- Telecommunications
- Strategy
- Mobile Devices
- Wireless
- Call Center
- Product Management
- Direct Sales
- Customer Experience
- Cross-Functional Team Leadership
- Customer Satisfaction
- Solution Selling
- Operations Management
- Program Management
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