John Schmidt
Director of Managed Services
- Role
- Genesys Cloud Engineer at Brighton Health Plan Solutions
- Location
- Levittown, NY, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About John Schmidt
With over 25 years of experience in building and leading high-performing technical teams,…
Experience
Genesys Cloud Engineer
Brighton Health Plan Solutions
Jul 2025 — Present · Westbury, NY, US
Implementation and Support of complex Genesys Cloud Solutions.
Education
Nassau Community College
Associate of Science (A.S.)
Hofstra University
Bachelor of Science (BS)
Skills
- Program Management
- Wireless Technologies
- Ivr
- Cloud Computing
- Vendor Management
- Voip
- Product Management
- Saas
- Cti
- Networking
- Avaya Technologies
- Avaya Products
- Professional Services
- Technical Support
- Pre-Sales
- Software Development
- Contact Centers
- Telecommunications
- Analysis
- Software Documentation
- Genesys
- Managed Services
- Call Center
- Integration
- Unified Communications
- Tcp/Ip
- Telephony
- Avaya
- Sip
- Ethernet
- Solaris
- Call Centers
- Ip
- Acd
- Troubleshooting
- Unix
- Voice Over Ip (Voip)
- Internet Protocol Suite (Tcp/Ip)
- Sales Engineering
- Mobile Devices
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