John Freiburger

Lead Cloud Service Manager @OpenText

Kitchener, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Sep 2025 — Present

Lead Cloud Service Manager @OpenText

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Waterloo, ON, CA

SKILLS

Microsoft Sql ServerTelecommunicationsMobile Device ManagementMobile TechnologyVoipEnterprise SoftwareBmc RemedyCloud ComputingVpnCustomer ExperienceBlackberry Enterprise ServerCustomer ServiceLotus DominoNetworkingVmwareIncident ManagementVendor ManagementMicrosoft ExchangeProcess ImprovementEnterprise MobilityNetwork SecurityNetwork AdministrationBlackberryDisaster RecoverySolutions MarketingIT Service ManagementMobile CommunicationsServersItilActive DirectoryWindows ServerHardwareUnified CommunicationsTcp/IpTravelLeadershipCustomer Service ManagementRemote TroubleshootingTroubleshootingMobile Devices

ABOUT JOHN FREIBURGER

Currently a Lead Cloud Service Manager at OpenText• Ability to work in fast paced environments and act with a high level of urgency when needed• Efficient and resourceful in teamwork • Constantly building relationships with customers and internal teams daily. • 14 years’ experience in a technical role • Excellent organizational and troubleshooting skills • Highly customer focused • Identify improvements that can be made to the customer experience• Proficient in the language of technology and business when working with Legal departments, providing Executive summaries, and working with Product Management• Regularly engaged and liaison with Enterprise Sales, Customer Success, Legal, and Product Management

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