John Fisk
Remote Support Engineer at Ntiva, Inc.
- Role
- Remote Support Engineer at Ntiva, Inc.
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
Experience
Remote Support Engineer
May 2014 — Present
Third tier escalation point for first and second tier remote support technicians.* Provide technical guidance for remote support team members and interfacing with field administrators and engineers to resolve issues as they arise.* Supports a wide range of technologies for a large and diverse customer base, ranging from desktop, server and network issues.
Education
Youngstown State University
Bachelor of Arts (B.A.)
1989 — 1993
Skills
- Small Business Server
- Office 365
- Help Desk Support
- Blackberry Enterprise Server
- Microsoft Exchange
- Technology Change Management
- Technical Support
- Troubleshooting
- Data Center Consolidation
- Vmware
- Active Directory
- Windows Remote Desktop
- Windows Server
- Hardware
- Spanish Translation
- Site Planning
- Servers
- Healthcare Information Technology
- Virtualization
- Software Installation
- Hp Server Hardware
- Hyper-V
- Data Center Design
- Team Building
- Management
- Data Center Infrastructure
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