John Finnigan

About John Finnigan

A highly motivated and dynamic individual with 19+ years experience in Cloud, Media & Entertainment, e-commerce, technology, and telecommunication industries. I have demonstrated significant progress and exceptional performance. Wide breadth of knowledge of latest industry and consumer trends gained from a number of roles in Agile (Product Owner/Scrum Master), Project/Programme Management, Commercial/Account Management, Service Delivery, Customer Engagement, Sales, and Strategy Execution. Customer facing skills developed through regular interaction and influencing with C-Suite executives from major international media, technology, and mobile operators in the UK, USA, Japan, Sweden and many other countries. I have a unique perspective having developed skills from working in a broad range of technology areas across Cloud (AWS), E-commerce (Amazon UK, DE, FR, IT, ES), Mobile Operators, Fixed Line & Broadband, Equipment Vendors, Partners (Accenture, Deloitte, Capgemini, TCS etc) and Managed Service Providers. One of my key skills is the unique ability of bridging the gap between technical, non-technical and customer stakeholders in order to sell exciting and innovative products and services. Providing clarity at times of uncertainty is a particular strength.Specialties: AWS, Cloud Computing, Media & Entertainment,Agile, Project & Program Management, Account Management, Managed Services, Sales & Customer Engagement, Performance Management, People Leadership, Strategy Development & Execution, Governance, Service Improvement, Balanced Scorecard, Continuous Improvement & Six Sigma, Business Case Development, Management Consultancy, Service Delivery, Negotiation, Customer Relationship Management, MVNO Partnerships.

Experience

1. Principal Customer Solutions Manager- Media, Entertainment, Games, & Sports (Megs)

   Amazon Web Services (AWS)

   Oct 2021 — Present · Miami, FL, US

   Program Management of AWS’s Media & Entertainment customers across USA, UK, Australia. Personal accountability with News Corp (Dow Jones, News UK, HarperCollins, New York Post, Realtor, REA Group, News Australia etc) & Fox. Working across Media & Entertainment sector with Disney, Warner Bros Discovery, Comcast, Yahoo, Paramount, Sony etc.

Education

• Indian Institute of Management, Bangalore

  Executive Program

  2011 — 2011

• Boston University - School of Management

  Executive Program

  2011 — 2011

• University of Strathclyde

  Bsc Hons

  2003 — 2007

• IMD (International Institute for Management Development) - Business Programs

  Diploma

  2010 — 2010

Skills

• Operations Research
• Six Sigma
• Management Consulting
• Customer Engagement
• Business Strategy
• Telecommunications
• Mobile Devices
• Business Case
• Managed Services
• Program Management
• Cross-Functional Team Leadership
• Management Science
• Strategy
• Performance Management
• Crm
• Business Case Preparation
• Strategy Development
• Cloud Computing
• Team Leadership
• Negotiation
• Strategic Planning
• Management
• Business Process
• 3g
• Project Delivery
• Continuous Improvement
• Leadership
• Balanced Scorecard
• Service Delivery
• Key Account Management