John Ferraro
- Role
- 1 1 Customer Engagement Specialist at Pegasystems
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
Experience
1 1 Customer Engagement Specialist
Jan 2022 — Present
Capturing missed revenue opportunities via IT and Marketing teams for Large Enterprise Corporations, through real-time and hyper-personalized decisioning to customers. We focus on individual customer engagements rather than high volume, low conversion interactions.
Skills
- Sales Operations
- Marketing
- Microsoft Office
- Management
- Business-to-Business (B2b)
- Channel Relationship Management
- Business Development
- Strategic Account Growth
- Account Management
- Cloud Computing
- Enterprise Account Management
- Strategy
- Salesforce.com
- Channel Partners
- Managed Services
- Strategic Planning
- Strategic Partnerships
- Direct Sales
- Complex Sales
- Customer Service
- Software as a Service (Saas)
- Sales
- Sales Process
- Leadership
- Solution Selling
- Enterprise Software
- Customer Relationship Management (Crm)
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