John Obrien
Head of Revenue Operations
- Role
- Head of Revenue Operations at Dow Jones
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About John Obrien
Innovative, forward-thinking operations executive with a strong track record of driving sustainable, tech-enabled transformation across global enterprises. I lead by connecting strategy to execution—empowering teams, implementing scalable solutions, and maximizing performance across complex environments.As a strategic business accelerator, I specialize in scaling organizations ahead of growth curves by identifying opportunities to aligning talent, technology, and process. My leadership blends operational rigor with a tech-first mindset—driving value through AI, automation, and pragmatic innovation.Core areas of expertise include organizational right-sizing and restructuring, technology adoption, workflow optimization, and leadership development. I’m passionate about building high-performing teams, enhancing customer experience, and turning operational complexity into competitive advantage. CAREER HIGHLIGHTS:• Deployed LSEG’s first AI-powered solution, establishing a model for automation at enterprise scale.• Scaled operations for a $400M product line, enabling it to become the company’s fastest-growing business.• Transformed 12 global operations teams, doubling throughput in under 20 months through technology-driven innovation.• Generated $23M in new revenue by improving data accuracy, delivery speed, and client retention.• Achieved $20M+ in cost savings by launching the firm’s first offshore hub and enhancing output quality.• Increased margins from 44% to 56% in a $62M advisory business via operational discipline and cost leadership. CORE COMPETENCIES AND SKILLS:Transformational Change | Productivity Improvement through Innovation | Digital Process Optimization | Technology-Enabled Efficiency | Team & Leadership Development | Operational Leadership | Consensus Building | Organizational Restructuring | Board Engagement | Business Development | P&L Oversight
Experience
Head of Revenue Operations
Dec 2025 — Present · New York, NY, US
Education
Boston College
Bachelor of Arts (B.A.), Economics, Economics
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