John Gill
- Role
- Senior Customer Experience Manager at Odessa
- Location
- Haddonfield, NJ, US
- LinkedIn followers
- 500 followers
About John Gill
Accomplished business development executive with 15+ years in global account management…
Experience
Senior Customer Experience Manager
Nov 2023 — Present
Collaborates closely with services and development teams to ensure the seamless integration of products within agreed timelines. Focused on maintaining a keen understanding of customer needs through satisfaction surveys and reviews. Prioritize and address customer demands, meticulously documenting all communication with internal teams. Serving as the customer advocate, routinely engages external resources for efficient request resolution and work with marketing to enhance overall satisfaction…
Education
La Salle University
Bachelor of Arts - BA, English Language and Literature, General
2001 — 2005
Skills
- Solution Selling
- Leadership
- Risk Management
- Sales Operations
- Financial Services
- Sales Process
- Financial Analysis
- Portfolio Management
- Management
- Finance
- Customer Service
- Sales Management
- Business Development
- Process Improvement
- Banking
- Contract Management
- Business Continuity
- Project Management
- Strategy
- Microsoft Office
- Continuous Improvement
- Credit
- Credit Analysis
- Contract Negotiation
- Sales
- Business Analysis
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