John Dunn
- Role
- Incident Management at First Citizens Bank
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About John Dunn
Innovative and result-driven leader focused on achieving exceptional results in highly…
Experience
Incident Management
Jan 2021 — Present
Responsibilities include- Incident Management System (IMS) Process Owner - IMS Policies and Procedures - Production Incident Management Coordination - KPI and KRI development and reporting - ServiceNow IMS processes
Skills
- Business Analysis
- Cash Management
- Start-Ups
- Data Center
- Ach
- Sdlc
- Integration
- Pmo
- Treasury Management
- Financial Services
- Vendor Management
- Management
- Electronic Payments
- Payment Systems
- Payments
- Banking
- Credit Cards
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