John Drazic

About John Drazic

VALUE PROPOSITION I am a results-driven leader with a proven track record in overseeing operations and sales, particularly within financial services and SaaS sales. My expertise lies in strategic planning, client retention, and revenue management, coupled with a deep focus on building and leading high-performance teams. My success is built on my ability to craft and execute tactical strategies that drive revenue growth, expand market share, and enhance sales efficiency. I’m passionate about delivering measurable results through a combination of critical thinking, innovative solutions, and unwavering commitment to client success.SUMMARY Dynamic Sales and Operations Executive with a unique blend of leadership expertise in relationship management, strategic planning, and staff training and development. I am known for my ability to optimize client retention and achieve long-term growth by aligning resources, talent, and vision with the organization’s objectives. As a tactical strategist and critical thinker, I consistently exceed performance goals by leveraging strategic insight and a data-driven approach to client success. I have a strong history of building and leading high-performing teams, delivering superior results through enhanced efficiency and innovative problem-solving.LEADERSHIP HIGHLIGHTS At Credit Acceptance, I earned the prestigious Top Gun Award within seven months, delivering the highest contract growth among 24 peers. Skilled in securing high-impact sales meetings and presentations to showcase the value proposition of financial and SaaS solutions. Proven success across key roles in financial services with notable organizations including Credit Acceptance, ACCESSBank, and First National Bank of Omaha, excelling in revenue management, client retention, and team leadership.Specialties: Client Retention, Financial Services, Financial and SaaS Sales, Strategic Planning, Revenue Management, Staff Training and Development, Tactical Strategist, Building & Leading Teams, Efficiency-Innovator, Relationship Management, Client Success & Service, Cross-Selling, Account Penetration, Business Development

Experience

1. SVP Client Strategy

   Kasasa

   Feb 2026 — Present

Education

• University of Phoenix

  Bachelor of Arts in Business Administration with an emphasis in Management (BBA), Business Administration and Management, General

Skills

• Consulting
• Account Management
• Change Management
• Underwriting
• Leadership
• Microsoft Office
• Sales
• Relationship Management
• Solution Implementation
• Strategy Implementation
• Conflict Resolution
• Mortgage Lending
• Customer Service
• Training
• Compliance
• Business Process Management
• Strategic Planning
• Loan Origination
• Process Improvement
• Compliance Management
• Operations Management
• Credit Analysis
• Residential Mortgages
• Conflict Management
• Finance
• Management
• Team Building
• Credit
• Leadership Development
• Mortgage Banking
• Time Management
• Staff Development
• Loans
• Refinance
• Coaching
• Consumer Lending