John Digregorio

About John Digregorio

A highly accomplished professional with a proven track record in optimizing middle office functions across diverse sectors and industries. Operational Excellence: I bring extensive experience in overseeing middle office functions, including trade support, risk management, and compliance. My approach is all about developing and executing strategies to enhance efficiency, mitigate risks, and support financial performance.Client Relationships: I\'m known for building strong client relationships. With proficiency in SaaS solutions implementation and client relationship management, I can help drive your business objectives through collaboration and innovative problem-solving.Risk Management: I\'m proficient in FX, derivatives, and cryptocurrency operations, ensuring compliance with regulatory standards and mitigating potential risks.Team Leadership: Fostering collaborative teams is another one of my strengths. I believe that great teams are the backbone of successful middle office operations, and I have a track record to prove it.

Experience

1. Global Head of Client Experience

   Elysium Ld Technology, Inc

   Aug 2015 — Present · New York, NY, US

   While working here, my key functions include, spearheading comprehensive management of a customer portfolio within a cloud-based SaaS/Software environment, focusing on customer implementation and identifying opportunities for additional revenue generation. I also manage all communication for significant client projects, serving as the liaison between end users and the technical team to assess workflows and gather specific requirements for tailored features required by various businesses. In addition to this, I leverage platform expertise to plan and execute comprehensive training programs for end users. Furthermore, I provide crucial assistance to product and development teams, aiding in addition of new platform functionality by developing specifications, gathering requirements, and conducting UAT testing/debugging.Key Accomplishments:• Played a pivotal role in leading the account onboarding process, collaborating with a team of developers and client end users to strategize, configure, and deploy the platform effectively.• Acted as the central point of coordination between the firm\'s tech team and third-party vendors, ensuring that all prerequisites for initial and ongoing integrations were met.• Collaborated with product delivery team, actively participating in feature development, user interface testing, platform version UAT testing, and facilitating seamless client adoption of new features.

Education

• Villanova University

  Bachelor of Business Administration - BBA, Finance, Economics

  2001 — 2005

Skills

• Settlement/Account Reconciliation
• Equities
• Management
• Team Building
• Risk Management Systems
• Operational Risk
• Fx Trading
• Prime Brokerage
• Disaster Recovery
• Currency
• Security
• Supervisory Skills
• Time Management
• Fx Options
• Rates
• Derivatives
• Middle Office
• Customer Service
• Microsoft Excel
• Administrative Assistance
• Settlement
• Windows
• Forensic Accounting
• Financial Markets
• Accounts Payable
• Hedge Funds
• Interest Rate Derivatives
• Options
• Fixed Income Products
• Middle Office Operations
• Operational Risk Management
• Microsoft Outlook
• Leadership
• Trading Systems
• Banking
• Business Development
• Risk Management
• Team Management
• Finance
• Foreign Exchange