John Dettinger

About John Dettinger

Extensive technical support, management skills, marketing, business development and training/education experience. Demonstrated strong leadership, entrepreneurial, and project management skills. Developed highly performing teams using both interpersonal and motivational skills; which established strong working relationships with professionals at all levels of the organization. Passionate about making a difference in growing your business!

Experience

1. Field Technician

   Rds Vending

   Dec 2014 — Present · Norristown, PA, US

   Installation - Responsible for installation and troubleshooting of vending machines and card readers for newer machines along with retrofitting older machine to supply the same capability.• Documentation – supplied additional supporting documentation to enable best line of communications to management.• Relationship Manager – Worked with customers providing support and service as they are presented.

Education

• Michigan State University

  NAMA/MSU Program

  1993 — 1993

• NAMA – Vending Technicians Program

  Certification, Business

  1987 — 1992

• Kepner Tregoe

  Problem Solving Decision Making

  2004 — 2004

• RETS

  Associates, Electrical and Electronics Engineering

• NAMA – NAMA Certified Executive Program

  Certified Executive

  1996 — 1998

• Delaware County Community College

  Business Administration

  1988 — 1996

Skills

• Product Management
• Operations Management
• Testing
• Forecasting
• Inventory Management
• Wireless
• Powerpoint
• Training
• Windows
• Sales Management
• Customer Service
• Marketing
• Strategy
• Product Development
• Linux
• New Business Development
• Team Leadership
• Contract Negotiation
• Project Management
• Business Development
• Leadership
• Sales
• Management
• Security
• Marketing Strategy
• Account Management
• Electronics
• Strategic Planning
• Technical Support
• Cross-Functional Team Leadership
• Team Building
• Negotiation
• Sales Operations
• Business Strategy
• Troubleshooting