John Derienzo

About John Derienzo

John DeRienzo has been in the information technology field for more than twenty five years. His objective is to provide high quality solutions and customer service at reasonable costs to drive security, corporate efficiency and performance. Having worked up through positions ranging from Help Desk Analyst to Director of IT, John is highly skilled in IT infrastructure, systems administration, virtualization, user policy, and security and risk management.

Experience

1. Regional Lead

   Pcs

   Nov 2021 — Present · Boston, MA, US

   For over 22 years, we have partnered with our customers to ensure they have the best IT service for their organizations 24/7. Customer service is the most important aspect of what we provide. That is why we\'re a customer service company that specializes in IT. Through our LiveLine support line, the PCS team is always on and always connected. Not only should your issue be resolved, but you should understand why it happened. At PCS, our trained technicians will educate you on the issue and provide solutions to prevent it from happening again. With PCS as your technology services partner, we\'ll help keep your systems running so you can focus on achieving your organizational goals.

Education

• Microsoft

  MCP

Skills

• Microsoft Office
• Avaya
• Protocols Tcp/Ip
• Dns
• A+ Certified
• Equipment Maintenance
• Software Project Management
• Performance Reviews
• Servers
• Crm
• Windows 10
• Allworx
• Vmware Esx
• IT Management
• Dhcp
• Computer Hardware
• Risk Management
• IT Strategy
• Vpn
• Sonicwall
• Coaching & Mentoring
• Cross-Functional Team Leadership
• Mcafee Antivirus
• Project Management
• Budgeting
• Blackberry Enterprise Server
• Backup Exec
• Customer Service
• Vdi
• Staff Development
• Technology Roadmapping
• Change Management
• Exchange 2010/2007/2003
• Sql
• Windows 7
• Group Policy
• Project Planning
• Technical Staff Management
• Numara Footprints
• Kpi Reports