John Cygan
VP, Managed Services - Voice/Collaboration | Operational Excellence | Resource Management | Process I
- Role
- VP, Managed Services at Netrix Global
- Location
- Plainfield, IL, US
- LinkedIn followers
- 500 followers
About John Cygan
As a resourceful and driven professional, I have extensive experience in leading Managed Services within the voice and collaboration environments.Being skillful at achieving corporate objectives, I have designed strategies that enhance infrastructure, boost client satisfaction, and grow revenue. I hold a proven track record of executing project vision, achieving complex milestones, and adapting to changes.My expertise lies in cultivating relationships with carriers and negotiating high-stakes contracts. As an influential leader, I have directed various aspects of service delivery, such as SLAs, operational metrics, and quality assurance.
Experience
VP, Managed Services
Jul 2025 — Present
Skills
- Network Administration
- Cisco Contact Center Express
- Virtualization
- Routers
- Network Architecture
- Sip
- Sms800
- Troubleshooting
- Cisco Wireless
- Lan-Wan
- Barracuda Spam Firewall
- Cisco Call Manager
- Wan
- Carrier Services
- Uccx
- Network Security
- Cisco Ios
- Ccie
- Cisco Technologies
- Disaster Recovery
- Vmware Esx
- Cisco Ucs
- Network Design
- Sip Trunking
- Cisco Nexus
- Voip
- Ccvp
- Vpn
- Firewalls
- Cloud Computing
- Cisco Voip
- Cisco Security
- Ip
- Cisco Emergency Responder
- Network Engineering
- System Deployment
- Servers
- Cisco Unified Communications Manager
- Routing
- Managed Services
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