John Cuviello

About John Cuviello

Director of Operations | Luxury Hospitality & Multi-Unit Food & Beverage LeadershipDriving Forbes Four- & Five-Star standards across hotels, resorts, and independent restaurant groups. Proven track record in multi-unit management, restaurant openings, elevated guest experiences, and luxury brand positioning. Skilled at leading cross-functional teams, optimizing operations, and delivering revenue growth while maintaining exceptional service and quality. Passionate about creating transformative dining and hospitality experiences that define premier destinations.

Experience

1. General Manager

   Santa Café

   Jun 2025 — Present · Santa Fe, NM, US

   Dynamic hospitality executive leading daily operations of an award-winning fine dining restaurant recognized for culinary excellence, service standards, and guest experience. Responsible for and full oversight, team leadership, strategic growth, and brand reputation management. Drives elevated service culture, operational precision, and revenue performance while maintaining Michelin-level (or equivalent) standards in food, wine, and hospitality. Proven success in developing high-performing teams, increasing profitability, and sustaining industry accolades through disciplined execution and exceptional guest engagement.

Education

• The University of Southern Mississippi

  Hospitality and Tourism Management

Skills

• Powerpoint
• Microsoft Excel
• Windows
• Marketing
• Photoshop
• Food & Beverage
• Customer Service
• Pre-Opening
• Microsoft Office
• Sales
• Yield Management
• Resorts
• Menu Development
• Outlook
• Leadership
• Banquets
• Restaurants
• Hospitality
• Food
• Catering
• Micros
• Process Improvement
• Budgets
• Food
• Strategic Planning
• Hospitality Industry
• Hotel Management
• Microsoft Word
• Tourism
• Training
• Customer Satisfaction
• Fine Dining
• Social Media
• Front Office
• Operations Management
• Management
• Team Building
• Revenue Analysis
• Time Management
• Hospitality Management