John Crume

Full Stack Software Developer

Role
Associate Software Engineer at Optum
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About John Crume

I am an aspiring Software Developer looking to gain experience as a Software Developer. Please contact me at j••••••@gmail.com or connect with me here. I\'ve loved computers and technology since I was little. It is what drove me to get a BS in Electrical engineering. After a few years working as a production engineer, I found myself interested in Arduino and Raspberry Pi projects. I learned about AI, different types of algorithms and new discoveries in computer science. I decided that I should put these interests to good use and pursued a graduate degree in Computer Science. I want to bring diversity to the tech industry and serve the communities that I am from with my skills by solving problems that they and I care about. One project that I am currently working on is my Case Study for the Per Scholas Full Stack Java Developer boot camp. I am designing and implementing a full stack Java application that will, hopefully, help close the gap in financial literacy learning for underserved communities.

Experience

  1. Associate Software Engineer

    Optum

    Oct 2022 — Present · Charlotte, NC, US

    Developed and deployed a scalable NLP model using Python Spark and Spark NLP for enhanced sentiment analysis on internal agent chat bots. Created an asynchronous event-based service REST API leveraging technologies such as Java, Kafka, Spring, and Docker/Kubernetes, facilitating better integration with the organization’s microservices architecture. Successfully managed testing, deployment, and maintenance of microservices for a provider client chat service, enhancing response speed and accuracy. Debuggedand provided support for Claims External API and handled production bottlenecks, ensuring stable operations. Collaborated as a key member of an Agile Scrum team by contributing to stand-up meetings, sprint planning, backlog grooming, sprint demos, and retrospectives—leading task review efforts on several occasions.

Education

  • Syracuse University

    Master of Science - MS, Computer Science

    2018 — 2020

  • Per Scholas

    Full Stack Java Developer

  • North Carolina State University

    BS, Electrical and Electronics Engineering

    2004 — 2009

Skills

  • Sales Engineering
  • Netsuite
  • Cross-Functional Team Leadership
  • Process Improvement
  • Microsoft Office
  • Sales
  • Electronics
  • Customer Service
  • Testing
  • Electrical Engineering
  • Product Development
  • Solidworks
  • Project Management
  • Manufacturing
  • Autocad
  • Microsoft Excel
  • Engineering
  • Troubleshooting
  • Product Management
  • Lean Manufacturing

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John Crume — Associate Software Engineer at Optum in Charlotte, NC, US | Unifers