John Charlton
Senior Manager Governance & Service Assurance @BT Group
Sunderland, GB
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2018 — Present
Senior Manager Governance & Service Assurance @BT Group
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Sunderland, GB
SKILLS
Test PlanningChange ManagementService DeliveryBusiness AnalysisTelecommunicationsTest CasesQuality AssuranceMobile DevicesUser Acceptance TestingV-ModelTestingManagementNon-Functional TestingDefect TrackingBusiness Process ImprovementTest ExecutionProject DeliveryEnd-to-End TestingRegression TestingVendor ManagementCall CentersTeam ManagementCall CenterRisk Based TestingWaterfallResource ManagementTest StrategyContact CentersTest ManagementTest EstimationBusiness ProcessIntegrationQuality CenterPerformance TestingCrmItilCustomer ExperienceIntegration TestingIsebAgile Testing
ABOUT JOHN CHARLTON
Senior Manager: Governance & Service Assurance at BT
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