John Casillas

WORK HISTORY

EDUCATION

SKILLS

ABOUT JOHN CASILLAS

Develop and maintain relationships with senior leaders, establishing trust, collaboration, and open communication for the continued development of their employees Partner with stakeholders to analyze training needs and objectives and implement strategic training to achieve desired goals and expectations Implement training programs for retail centers, direct sales, customer care operations, field operations and business to business operations while providing learning consistency for maximum effectiveness Led directly and indirectly a group of instructional designers to develop, design, implement and evaluate learning programs using adult learning models via ILT, E-Learning, Virtual Learning, and blended. Launch pilot programs for course accuracy, compliance and organizational enhancement prior to company-wide rollout Communicate down, a cross, and/or out to the organization on the status of training initiatives, metrics, and solutions to improve business results Design and facilitate courses for cross functional groups due to corporate restructuring, merger and acquisition and communicate tactics for impending change Led, coach, and develop a training staff of 60+ employees in various learning and development roles for maximum productivity Led affinity groups such as but not limited to Veterans, Hispanic, LGBTQ, etc. Manage business to business operations of 35 distribution centers. focusing on sales, market penetration, product distribution and customer service. Implement and manage assessment tools (TeamView 360, DiSC) for the development and advancement of management and executive positions Start up from scratch a training organization to include but not limited to creating job description, hiring, create layout of training rooms, create curriculum for immediate learning needs while staying focused on future needs Project manager for multi-million-dollar point of sales computer systems to over 4500 locations