John Carlquist

Vice President and Client Service Manager @ BNY Mellon | Series 7, 63

Role
Vice President and Client Service Manager at BNY Pershing
Location
Aurora, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About John Carlquist

With over 18 years in financial services, I lead BNY Mellon\'s client service team…

Experience

  1. Vice President and Client Service Manager

    BNY Pershing

    Oct 2021 — Present · Denver, CO, US

    John Carlquist holds the position of Senior Vice President and Client Service Team Manager at BNY|Pershing. In this role, he oversees the daily operations and service delivery to a diverse range of RIA firms. He directly supervises Client Service Advocates and Officers, ensuring the quality of their work meets company standards.Specifically, John is responsible for cultivating and maintaining relationships internally with Client Service Analysts and business partners, as well as externally with advisory firms, their staff, and third-party individuals who support them. He drives employee engagement through personal development, career planning, and aligning strengths with long-term objectives.John manages both new and existing initiatives aimed at enhancing the client experience and increasing the likelihood of client success. He regularly assesses and analyzes data and team outcomes to identify areas for improvement and drive overall performance. Additionally, he establishes team goals, objectives, and performance targets to guide his team towards success.John fosters a culture of development, collaboration, and team-based achievements within his team, promoting a positive and productive work environment. He also uses data analytics to identify process improvement, and ensures that all risk, compliance, and regulatory controls are in place to ensure safe and effective outcomes for all relevant parties.

Education

  • David Eccles School of Business

    Masters

    2010 — 2011

  • University of Utah

    Bachelors

    2001 — 2006

  • Park City High School

    Park City High School

Skills

  • Equities
  • Portfolios
  • Telecommunications
  • Financial Modeling
  • Financial Statement Analysis
  • Finra
  • Money
  • Financial Services
  • Currency
  • Asset
  • Powerpoint
  • Microsoft Excel
  • Etfs
  • Investment Products
  • Customer Relations
  • Bloomberg
  • Options
  • Data Analysis
  • Service Operations
  • Portfolio Management
  • Securities
  • Investments
  • Financial Risk
  • Mutual Funds
  • Series 63
  • Microsoft Office
  • Series 7
  • Compliance
  • Oracle Crm
  • Wordpress
  • Series 4
  • Derivatives
  • Risk
  • Finance
  • Trading
  • Series 10

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John Carlquist — Vice President and Client Service Manager at BNY Pershing in Aurora, CO, US | Unifers