John Bush

About John Bush

With military leadership roots (Combat Veteran and Army Officer), John Bush is a season…

Experience

1. Director Customer Success - Summit Accounts

   Salesforce

   Aug 2021 — Present

   Manage all post-sales functions for a $70M+ customer portfolio leveraging a team of customer success resources, product specialists and architects. Responsible for driving successful adoption of Salesforce solutions, resulting in greater customer satisfaction, revenue retention, and incremental growth. Lead go-to-market success strategy and success account planning for Salesforce’s Top 100 Manufacturing accounts. Improve alignment with marketing, sales, and service for continued growth and revenue retention.

Education

• Western Illinois University

  B.S. - Law Enforcement and Justice Administration, Military Science, Leadership and Operational Art

• Wharton Online

  Artificial Intelligence for Business, Artificial Intelligence

Skills

• Management
• Data Migration
• Training
• Sales Enablement
• Operational Planning
• Cloud Computing
• Security Operations
• Supply Chain Management
• Cross Functional Team Building
• Procurement
• Resource Management
• Dod
• Business Process Improvement
• Vendor Management
• Salesforce.com
• Strategic Planning
• Government
• International Relations
• Military
• Microsoft Office
• Digital Strategy
• Veterans
• Process Improvement
• Sales Process
• Project Management
• International Project Management
• Team Leadership
• Offshore Operations
• Public Speaking
• Project Planning
• Program Management
• Contract Management
• Leadership
• Security Clearance
• Sales Methodology
• Sdlc
• Protective Services
• Crm Integration
• Analysis
• Requirements Gathering