John Burns

About John Burns

As a Support Team Coach at SAP Ariba, I leveraged my 8+ years of experience in commerce support management and my Erickson coaching certification to empower and develop the business network product support teams. My mission is to create a coaching culture that fosters collaboration, innovation, and customer satisfaction.I have successfully implemented coaching programs and tools that have increased the team\'s performance, engagement, and retention. I have also partnered with technology, executive, and business stakeholders to align the coaching goals with the strategic objectives of SAP Ariba, the leader in cloud-based procurement solutions.Dynamic and compassionate, with a proven track record of making a meaningful impact in people\'s lives. With two successful careers under my belt as a respiratory therapist and in the dynamic field of technology, I bring a unique blend of empathy, resilience, and dedication to every role I undertake. Now, I am eager to transition into customer-focused or customer-service roles where I can leverage my diverse skill set to create exceptional experiences and drive positive outcomes. With a proven ability to excel in diverse environments and a genuine passion for helping others, I am poised to make a significant impact in any customer-focused role. Ready to bring my unique blend of skills, experience, and dedication to your team, I am excited about the opportunity to contribute to the success of your organization

Experience

1. Patient Transfer Coordinator

   Allegheny Health Network

   Aug 2024 — Present · Pittsburgh, PA, US

   I am happy to report that I will be starting a new role as a Patient Transfer coordinator at Allegheny Health Network. I am pleased that I will have been able to successfully combine my first career as a Respiratory therapist with my second career in technology. I am looking forward to making a difference within the organization. A special shoutout to Sam Powell at Lead the game https://leadthegame.org for her excellent coaching which allowed to me understand what is most important to me in a career and to focus my efforts there. Thank you Sam.

Education

• Institute for Supply Chain Management

  C.P.M., Certified Purchasing Manager,Procurement

  2007 — 2007

Skills

• Cross-Functional Team Leadership
• Supply Management
• Management
• Process Improvement
• Vendor Management
• Managing Processes
• Spend Analysis
• Leadership
• Supply Chain
• Forecasting
• Continuous Improvement
• Project Management
• Ariba
• Supply Chain Management
• Strategic Sourcing
• Change Management
• Operations Management
• Esourcing
• Sourcing