John Burgess

About John Burgess

A Director with JLL\'s Work Dynamics business, I am currently based in New York managing a technology client, in the role of Global Account Executive.My career in real estate spans more than 20 years, working in commercial property and facilities management globally, across diverse sectors including technology, life sciences, financial services and public institutions.My experience has enabled me to develop strong capabilities in the areas of strategic planning, property and facilities management. I am Client focussed with strong business acumen. A leader, who is team oriented and very comfortable working with people across all levels of an organisation.

Experience

1. Global Account Executive

   JLL

   May 2025 — Present · NY, US

   As the primary executive leader for a major technology client, I am responsible for the strategic vision, financial health, and operational excellence of our partnership. I translate firm-wide strategy into actionable business opportunities, ensuring we not only meet contract KPIs but consistently exceed client expectations.Key Responsibilities & Impact- Strategic Client Partnership: Develop and execute comprehensive account plans focused on alignment, value proposition, and service expansion- Financial Stewardship & Growth: Full P&L responsibility, including annual commercial planning and budget management- Transformational Leadership: Lead large, diverse, and high-performing teams within complex matrixed environments. Talent planning, building a culture of continuous improvement and employee engagement- Operational Excellence: Navigate contractual and functional seams to ensure seamless service delivery across diverse scopes and regions.

Education

• St Patrick's College, Ballarat, Victoria Australia

  Victorian Certificate of Education, VCE

  1983 — 1988

• RMIT University

  Real Estate Agents’ Representative Certificate

  2006 — 2006

Skills

• Leadership
• Real Estate Development
• Management
• Facility Management (Fm)
• Leases
• Portfolio Management
• Contract Negotiation
• Project Planning
• Commercial Real Estate
• Corporate Real Estate
• Lease Negotiations
• Lease Administration
• Property Management
• Property
• Tenant Representation
• Contract Management
• Strategy
• Tenant
• Facilities Management