John Brunette
Team Builder and Leader | Product Owner | Project Manager | Technical Operations, Production Support | Data Analysis
- Role
- Sr IT Analyst at Magellan Health
- Location
- North Andover, MA, US
- LinkedIn followers
- 500 followers
About John Brunette
Proven link between stakeholders and technical teams. Possess a strong grasp of business and technical environments, and an ability to communicate productively to each team. Product owner that enjoys working with stakeholders to understand their challenges so that meaningful requirements are transformed into powerful solutions. Experienced production support manager with ability to troubleshoot and triage issues while communicating effectively throughout the enterprise. Experienced in creating collaborative teams that develop and document efficient processes while growing valued relationships across multiple domains. Experience in agile/scrum approach to managing large-scale projects.
Experience
Sr IT Analyst
Jan 2023 — Present
Resolve production issues regardless of the platform /software used by the jobs-Analyze, debug and troubleshoot workflows and understand the overall process flow and scheduling of subject areas-Continually identify and resolve errors which were generated via the transformations; work with SMEs and other internal customers on Error tracking processes to proactively update reference tables and if needed, improve transformations-Analyze, evaluate and redesign business, IT or operational processes using scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking and structured systems analysis and design. Work quickly and independently while delivering high-quality outputs. Use strong organizational skills for tracking multiple deliverables simultaneously and be able to synthesize the results-Work closely with development and business teams to understand business requirements-Translate business needs into high-level technical specifications and design. Identify gaps and ensure deployment of solutions-Work closely with cross functional teams and across boundary organizations to gather requirements, define solutions, implement new tools and process, and provide ongoing support to these teams.
Education
Berklee College of Music
Bachelor, Bass
Skills
- Product Management
- Customer Service
- Strategic Planning
- Enterprise Software
- Sql
- Linux
- Data Analysis
- Emr
- Troubleshooting
- Hipaa
- Project Management
- Program Management
- Integration
- Process Improvement
- Data Center
- Cloud Computing
- Cross-Functional Team Leadership
- Business Analysis
- Healthcare Information Technology
- Healthcare
- Software as a Service (Saas)
- Vendor Management
- Leadership
- Solaris
- Saas
- Ehr
- Unix
- Management
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