John Broad
Senior Product Owner - Rewards & Loyalty @Lloyds Banking Group
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WORK HISTORY
Senior Product Owner - Rewards & Loyalty @Lloyds Banking Group
London, GB
Strategic Vision: Aligned innovative solutions and partnerships with the goal of putting £1 billion into customers\' pockets, enhancing financial health and satisfaction.Data-Driven Impact: Leveraged data and new ways of working to address key customer needs, resulting in significant media attention and industry recognition.Customer-Centric Innovations: Directed the optimisation and iterative improvements of the \"More Money in Your Pocket\" hub, centralising features, tools, and services to provide customers with value, offers, and money back.
EDUCATION
Henley Business School
Executive MBA, Senior Leadership
SKILLS
ABOUT JOHN BROAD
As a Senior Product Owner at Lloyds Banking Group, I lead the strategy, development, and agile deployment of innovative solutions that enhance customer financial health and satisfaction. I dive deep into creating innovative financial products that genuinely put money back into customers\' pockets. With over 5 years navigating the fast-paced world of digital banking, I\'ve helped improve the financial lives of 25 million people and counting. When I\'m not busy shaping the future of internet banking, I\'m sharpening my leadership skills with an Executive MBA and dreaming up new ways to blend data-driven insights with real-world impact.
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