John Bratkovic
Implementation PMO Manager @ PSI Services LLC | MBA
- Role
- Manager Project Management Office at PSI Services LLC
- Location
- Olathe, KS, US
- LinkedIn followers
- 500 followers
About John Bratkovic
Strategic PMO Manager with proven expertise in complex IT and commercial card implementations. Orchestrated 800+ successful program launches generating $700M+ in transaction volume by leading cross-functional teams and mentoring project managers. Consistently delivers data-driven solutions through methodical problem-solving and clear stakeholder communication. Key achievements include:Maintained 100% quality standards while simultaneously managing multiple high-priority implementations across an 8-year tenureDeveloped and executed implementation strategies that consistently exceeded client expectations and earned company excellence awardsBuilt and led high-performing project teams through effective mentorship, fostering collaboration between internal specialists and external stakeholdersEstablished robust project management frameworks that streamlined complex technical deployments and enhanced team efficiency
Experience
Manager Project Management Office
Mar 2023 — Present · Olathe, KS, US
Education
Emporia State University
Rehabilitation Services Education, Rehabilitation Science
1992 — 1995
Baker University
MBA, Masters of Business Administration
1998 — 2000
Emporia State University
Bachelor's degree, Vocational Rehabilitation Counseling/Counselor
Skills
- Troubleshooting
- Customer Service
- Vendor Management
- Relationship Management
- Process Improvement
- Salesforce.com
- Electronic Payments
- Project Management
- Software Documentation
- Requirements Gathering
- Payment Card Processing
- Financial Services
- Microsoft Office
- Technical Writing
- Business Analysis
- Program Management
- Banking
- Training
- Requirements Analysis
- Team Building
- Software Project Management
- Sdlc
- Visio
- Sales
- Leadership
- Credit
- Business Process Improvement
- New Business Development
- Payments
- Credit Cards
- Financial Analysis
- Strategy
- Business Process
- Databases
- Integration
- Sales Management
- Team Leadership
- Analysis
- Strategic Planning
- Account Management
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