John Braswell
Support Escalation Manager at Microsoft
- Role
- Support Escalation Manager at Microsoft
- Location
- Gastonia, NC, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About John Braswell
Experienced Technical Account Manager with a demonstrated history of working in the computer software industry. Strong sales professional skilled in Systems Management, IT Strategy, Professional Services, Data Center, and System Deployment.
Experience
Support Escalation Manager
Aug 2020 — Present · Charlotte, NC, US
Education
University of North Carolina at Charlotte
BA, English
1981 — 1983
Skills
- Storage
- Silverlight
- Tcp/Ip
- Troubleshooting
- Content Management
- Microsoft Technologies
- Cloud Computing
- Sharepoint
- Enterprise Software
- Windows Azure
- Software Project Management
- Partner Management
- Active Directory
- Systems Management
- Program Management
- Powershell
- Microsoft Exchange
- IT Management
- Operating Systems
- Software Development
- Iis
- Itil
- Disaster Recovery
- Windows
- Hyper-V
- Saas
- System Deployment
- Solution Architecture
- Virtualization
- Windows Server
- Data Center
- Vmware
- IT Service Management
- Office 365
- IT Strategy
- Security
- Agile Methodologies
- Servers
- Technical Support
- Enterprise Architecture
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