John Brady Ed. D.

Teaching and Learning Evangelist. Planner, Connector, Sunshine Addict.

Role
Director of Client Services at Swim Digital Group
Location
Daytona Beach, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About John Brady Ed. D.

My work sits at the intersection of strategy, delivery, and leadership development. I’ve led large-scale planning and change initiatives, built and coached high-performing teams, and partnered with executive leaders to navigate complexity, align stakeholders, and produce measurable results.I currently serve as Director of Client Services at Swim Digital Group, where I lead the firm’s client delivery organization and personally advise colleges and universities on enrollment growth, retention strategy, and institutional transformation. In this role, I focus on ensuring that strong ideas become durable systems, clear decisions, and sustained outcomes.Previously, I held senior leadership roles in higher education and professional training organizations, where I built national programs, led standards-based initiatives, and coached leaders, faculty, and staff on strategy, execution, and organizational effectiveness.I’m known for being both strategic and practical. Comfortable in the boardroom and in the weeds. Bringing clarity to ambiguity, structure to complexity, and momentum to important work.

Experience

  1. Director of Client Services

    Swim Digital Group

    Dec 2025 — Present

    Lead Swim’s client delivery function, overseeing a team of engagement managers while personally advising a portfolio of high-impact higher education partners. Serve as a trusted advisor to presidents, VPs, and cabinet-level leaders on enrollment strategy, retention, strategic planning, and institutional transformation. Ensure strategy turns into execution by driving delivery quality, accountability, timelines, and measurable outcomes across all engagements. Coach and develop a high-performing consulting team, providing hands-on guidance, escalation support, and performance management. Partner with Growth, Strategy, and Operations to align scope, resourcing, and delivery across complex, multi-stream transformation initiatives.

Education

  • Florida State University

    Bachelor of Science

    2002 — 2004

  • University of Central Florida

    Doctor of Education - EdD

    2018 — 2021

  • University of Central Florida

    Master's degree

    2011 — 2013

  • Daytona Beach Community College

    Associate of Arts (A.A.)

    2000 — 2001

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John Brady Ed. D. — Director of Client Services at Swim Digital Group in Daytona Beach, FL, US | Unifers