John Bowen
CEO @Mediaconcepts Pte Ltd
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WORK HISTORY
CEO @Mediaconcepts Pte Ltd
Exeter, GB
EDUCATION
Nottingham Trent University
BSC (Hons), Physics
SKILLS
ABOUT JOHN BOWEN
A hospitality specialist working for 20 Years in the industry, helping hotels battle to regain direct bookings and focusing on customer care through the use of technology. I am passionate about helping customers realise their full potential using the Systems and Technologies that they have.My company MediaConcepts Hospitality Solutions (mediaconcepts.com) has worked with Hotels, Resorts, Serviced apartments and Hotel chains to use data and deep learning to transform their online presence. We have developed Web sites, booking journeys and in-house applications, helping many companies to centralise their customer experience and move away from the traditional stovepipes so prevalent in the industry. Our latest offering allows customers to book all of your Products and Services in one place, significantly increasing Sales.Specialist Experience:• Websites, Booking journeys and in-house applications.• Customer Experience.• Integration of Technology.• Driving direct revenue through personalisation.• Opera, Maestro, ResortSuite, Mews integration.• Using AI and Machine learning to make better decisions.
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